Terms of Service

Last Updated: April 21, 2026
These Terms of Service ("Terms") govern your access to and use of the Teamily AI platform and related services (collectively, the "Service"), provided by Teamily, Inc. ("Teamily AI," "we," "us," or "our").
Applicability: These Terms apply to all users—individuals, team plan customers, and enterprise plan customers. However, if your enterprise has a separate written agreement with us, the terms of that agreement will take precedence over these Terms, but only to the extent necessary to resolve any conflict.
Acceptance of Terms: By clicking "Sign Up," "Continue," "Create Account," or by otherwise using or accessing our Services, you expressly agree to be bound by these Terms and our Privacy Policy.
Organizational Users: If you are accepting these Terms on behalf of an organization, you represent that you have the authority to legally bind that organization. In such cases, all references to "you" within these Terms will refer to that organization.
Privacy: Please refer to our Privacy Policy for details on how we collect, use, share, and otherwise process Personal Data.

Our Services

Teamily AI provides an AI-powered social platform that enables individuals and teams to create, manage, and interact with AI agents through messaging, collaboration, and productivity tools. The Service is available across multiple platforms including iOS, Android, macOS, Windows, and Web.
Key features of the Service may include AI chat and task assistance, memory and context management, agent customization, and third-party integrations. The specific features available to you depend on your subscription plan.

Acceptable Use

You must be at least 18 years old or the minimum age required in your country. If you are under 18, you must have your parent or legal guardian's permission.
You may not use the Services if:

(a) You are barred by applicable laws of the United States or your country
(b) Your Account is suspended, terminated, or not in good standing

Eligibility and Account Requirements

To use our Services, you must be at least 18 years old or the minimum age of consent in your country. If you are under this age, you need permission from a parent or legal guardian, who agrees to be bound by these Terms and is responsible for your activities on the Services.
You are prohibited from using the Service if:

You are barred from accessing, using, or receiving the Services under the laws of the United States or your country of residence or use.
Your Account is suspended, terminated, or otherwise not in good standing.
Access to some Services requires you to register for an account (an "Account"). By creating an Account, you consent to us collecting and using the email address and other information you provide. You must keep your Account information accurate, complete, and up-to-date and notify us of any changes.

Account Responsibilities

You agree not to share, transfer, or sell your Account, and you are solely responsible for all activities conducted through your Account. You must not share your password or allow anyone else access to your Account. You are required to notify us immediately upon becoming aware of any unauthorized access to your Account.
For users on Team and Enterprise plans, you are responsible for:

Managing user access and permissions.
Securing devices, credentials, and endpoints.
Ensuring that submitted data complies with all applicable laws and internal policies.

License to You

We grant you, subject to your complete and ongoing compliance with these Terms, a non-exclusive, non-transferable, non-sublicensable, revocable license solely to:

Access and use the Services we make available to you
Copy, display, and modify User Content created by other users

Reservation of Rights

We and our licensors (including advertisers, affiliates, and partners) reserve all rights, title, and interest not explicitly granted to you in these Terms. You are responsible for complying with any applicable third-party or open source license terms for software not owned by us (e.g., open source or third-party AI software).

Prohibited Use and Content

You commit to using the Service responsibly, agreeing not to use it in any manner that could compromise its operation, availability, or accessibility. This includes, but is not limited to, refraining from any activities that are unlawful, illegal, fraudulent, or harmful, such as acts of hate, harassment, violence, political manipulation, spam, or the distribution of malware. All Service use must comply with applicable laws and regulations.
Furthermore, you are strictly prohibited from publishing or promoting any inappropriate User Content on the Services. Inappropriate content includes, but is not limited to, material that:

Infringes Intellectual Property: Content that violates or misappropriates the intellectual property rights of others.
Is Explicit: Content depicting nudity, sexual acts, or explicit imagery.
Is Violent or Graphic: Images or descriptions that contain violence, gore, or similarly graphic material.
Constitutes Hate Speech or Discrimination: Language or imagery that promotes hatred, discrimination, or violence based on protected categories (e.g., race, ethnicity, religion, gender, sexual orientation, disability, or national origin).
Involves Harassment or Bullying: Material intended to intimidate, demean, or harass any individual or group.
Is False or Misleading: Deliberately fraudulent information, misrepresentation, or impersonation of individuals or organizations.
Promotes Illegal Activities: Content that encourages or is involved in illegal acts or violations of laws and regulations.
Contains Spam or Malware: Unsolicited commercial promotions or messages, or content carrying harmful software.
Data Collection: You agree to refrain from conducting any systematic or automated data collection activities, including scraping, datamining, extraction, or harvesting, on or in relation to the Service. This includes using the Service as input for other services, websites, or databases.
Content Attribution: If you republish any content generated by the Service, you must clearly acknowledge its source and the associated context. Misrepresenting the origin or nature of the content's creation is strictly prohibited.

Commercial Use

Subject to these Terms and your applicable subscription plan, you may use the Services for internal, personal, or commercial purposes, including on behalf of or for the benefit of third parties. Please note that commercial use of the Services may, at our discretion, be limited to paid subscription tiers in the future.

Enforcement

We reserve the right to remove any User Content, terminate an Account, or otherwise restrict access to the Services to ensure compliance with these Terms.

User Content Responsibility and Usage

You are solely responsible for all information, data, text, software, music, audio, photographs, graphics, videos, messages, tags, and other materials (collectively, "Content") that you upload, post, email, transmit, or otherwise make accessible through the Service. This responsibility applies whether the Content is shared publicly or transmitted privately.
By using the Service, you acknowledge that we do not control the Content posted and therefore cannot guarantee its accuracy, integrity, or quality. You understand that you may encounter Content that is offensive, inappropriate, or objectionable.
You must comply with any usage requirements or restrictions imposed on User Content by its respective owners (e.g., "all rights reserved" notices, Creative Commons licenses, or other agreed-upon terms).

Limitation of Liability for Content

We are not liable for any Content, including, but not limited to, errors or omissions, or any losses or damages incurred from using any Content shared, emailed, transmitted, or otherwise made accessible through the Service.
You agree to assess and assume all risks associated with using any Content, including any reliance on its accuracy, completeness, or usefulness. You acknowledge that you cannot rely on any Content generated by or submitted to the Service.

Interactions and Disputes

By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.
Interactions with other Service users are solely between you and those users. We are not responsible for any resulting loss or damage and are not obligated to become involved in user disputes, unless these Terms or our Privacy Policy are violated.
In the event of a dispute between you and another user, you hereby release us, our officers, employees, agents, and successors from any claims, demands, and damages of every kind or nature (known or unknown, suspected or unsuspected, disclosed or undisclosed) arising out of or related to such disputes and/or our Services.
If you are a California resident, you waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his, her, or its favor at the time of executing the release, and that, if known by him or her, would have materially affected his settlement with the debtor or released party."

Content Retention and Disclosure

You acknowledge and agree that we may retain Content and disclose it if legally obligated to do so.

Disclaimer Regarding Teamily AI Content

Any content developed and/or published by us, including but not limited to blog posts and information on our website (collectively, "Teamily AI Content"), is accessible to you as a user.
We strive to ensure that Teamily AI Content is complete, accurate, and up-to-date through reasonable efforts. HOWEVER, we explicitly disclaim any representations or warranties regarding its completeness, accuracy, or currency. All Teamily AI Content is provided strictly "AS IS," and we assume no responsibility for errors or omissions. Therefore, you must independently verify the accuracy of any Teamily AI Content before relying on it.

Intellectual Property Rights

All content generated or supplied by Teamily AI (referred to herein as "Teamily AI Content") constitutes the proprietary property of Teamily AI and/or its third-party licensors.
We hereby grant you a limited, non-transferable license to access and utilize Teamily AI Content solely to the extent requisite for the use of the Services as delineated within these Terms.
You are strictly prohibited from copying, storing, publishing, modifying, transmitting, distributing, or creating derivative works based upon Teamily AI Content without obtaining our explicit prior written consent, except where expressly permitted for your authorized use of the Services.
You agree to comply with any reasonable requests issued by us to facilitate the protection and perfection of our proprietary and intellectual property rights inherent in the Teamily AI Content.
You shall retain all ownership rights to any intellectual property associated with the Content that originates from you and is posted, uploaded, or otherwise made accessible via the Services.
By submitting Content (including, but not limited to, uploading, sending, or displaying) on or through the Services, you hereby grant us (and any entities with which we partner) a nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to utilize, store, host, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your Content. This license is deemed necessary for the limited purposes of operating, promoting, and improving our Service, and to develop new ones. You represent and warrant that you have all requisite rights to grant us this license.

Our Obligations and User Responsibilities

We acknowledge and respect the intellectual property (IP) rights of all individuals and entities and anticipate an equivalent standard of respect from all users.
Any unauthorized attempts to reverse engineer, duplicate, replicate, or unlawfully acquire our associated intellectual property will not be tolerated and may result in legal action.
You are solely responsible for all Content generated, received, or created using the Services and assume all associated risks, including potential claims that your Content infringes on third-party IP rights.
You must ensure that your use of any Content does not violate the intellectual property rights of others.
You agree to indemnify us against any third-party IP claims, as further detailed in the "Indemnification" section.
Teamily AI is committed to protecting intellectual property rights and adheres strictly to the U.S. Digital Millennium Copyright Act (DMCA) for handling copyright infringement claims.

We will promptly remove or disable access to any Content credibly alleged to infringe on third-party IP rights.
The accounts of users who repeatedly post infringing material will be terminated without warning (Repeat Infringer Policy).
We comply with DMCA requirements, specifically 17 U.S.C. §512, for removing or disabling access to allegedly infringing materials upon proper notification.

DMCA Takedown Notice Requirements

To report infringement, send a formal Takedown Notice via email to support@teamily.ai. A valid notice must include:

Authorization: Physical or electronic signature of the authorized person.
Copyrighted Work ID: Clear description or representative list of the infringed work(s).
Location of Infringing Material: Specific location/URL on the Services.
Contact Information: Full name, address, phone, and email of the complaining party.
Good Faith Belief: Statement that use is unauthorized by the copyright owner, agent, or law.
Accuracy and Authority: Statement, made under penalty of perjury, affirming accuracy and authority to act for the copyright owner.

Counter Notification (Contesting a Takedown)

If your content was removed by mistake, you may submit a Counter-Notice via email to support@teamily.ai. Your Counter-Notice must contain:

Signature: Physical or electronic signature of the content user.
Identification of Removed Material: ID of the removed content and its specific prior location/URL.
Good Faith Belief: Statement, under penalty of perjury, that removal/disabling was due to mistake or misidentification.
Consent to Jurisdiction and Contact: Full contact information and a formal statement consenting to the jurisdiction of the Federal District Court where the user's address is located (or where Teamily AI may be found) and agreeing to accept service of process from the original notifier.
Be advised that 17 U.S.C. §512(f) imposes substantial liability for knowingly making material misrepresentations in a Takedown Notice or Counter-Notice. All information must be truthful and accurate. Failure to fully comply with statutory requirements may invalidate your notification.

Plans and Pricing

The Service is available on a free tier with limited daily credits and basic AI model access. Paid subscription plans offer expanded credits, unlimited AI chat, larger storage, priority access to all AI agents, and full access to advanced tools. Current plan details and pricing are available at teamily.ai/pricing.
For purchases made through the Apple App Store or Google Play Store, the respective platform acts as the merchant of record and its terms, refund policies, and payment procedures apply.

Payment Processing

Payment processing is managed by third-party processors: Stripe (which maintains PCI-DSS compliance for web and direct subscriptions) and RevenueCat (which oversees mobile entitlements and operates as a data processor under a Data Processing Agreement). Teamily AI refrains from storing complete card details, retaining only limited data (including billing status, payment method type, the last four digits of the card, and transaction identifiers) solely for the purposes of accounting, customer support, and fraud prevention.

Automatic Renewal

Paid subscriptions auto-renew unless canceled before the renewal date. Before subscribing, we will clearly disclose the plan, cost, auto-renewal terms (at the current rate), and cancellation method. We require your separate, express, affirmative consent to auto-renewal terms. Consent records are kept for three (3) years or one (1) year post-termination, whichever is longer.

Cancellation

Cancel anytime via the original channel:

Online: Account → Settings → Subscriptions
Apple App Store: Account → Subscriptions → Teamily AI
Google Play: Account → Payments & Subscriptions → Subscriptions → Teamily AI
Email: support@teamily.ai
Upon cancellation:
No future charges.
Access to paid features continues until the end of the current billing cycle.
No refund for the current period, except as required by law.
You will receive an email confirmation with the effective date and a data export link.

Annual Renewal and Price Adjustments

Subscribers on an annual basis will receive a renewal notification via their subscription channel prior to each renewal. This notification will delineate the renewal amount, billing frequency, and instructions for cancellation.
We reserve the right to modify subscription pricing at any time. In the event of a price increase for a current plan, we will provide a minimum of thirty (30) days' written notice (via email, in-app notification, or website posting). This notice will specify the new price, the effective date, and details regarding cancellation. Should a subscriber disagree with the price modification, they must cancel their subscription before the effective date without incurring any penalty. Continued use of the service subsequent to the effective date constitutes acceptance of the new pricing. Consumers residing in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK) retain the right to terminate their subscription without penalty during this notice period.

Refund Policy

Subscription fees are generally non-refundable once the billing period has commenced, except as stipulated in our official Refund Policy or as mandated by applicable law.

Non-Transferability of Subscriptions

Subscriptions are personal, linked exclusively to the registered account, and may not be transferred, assigned, sold, or gifted to any other party.

Account Administration

Changes to Email or Account Consolidation: Requests must be directed to support@teamily.ai. Requests for account consolidation will be reviewed individually on a case-by-case basis.
Account Termination: The act of closing an account does not automatically cancel an active paid subscription. Subscribers must cancel their subscription separately to prevent further charges.

Cross-Device Accessibility and Third-Party Subscriptions

Direct Subscriptions: Access is granted across multiple devices utilizing the same registered credentials.
Apple App Store Subscriptions: Billing and management are processed through the associated Apple ID. Cross-platform access verification is facilitated via RevenueCat.
Subscriptions via Other Platforms (e.g., Google Play): Such subscriptions are subject to the specific terms and policies of the respective platform.

Account Deletion and Data Retention

Any active paid subscription must be cancelled prior to requesting account deletion; the system is configured to prevent deletion otherwise. Following the execution of an account deletion request, data will be retained for a period of ninety (90) days to permit recovery or export. Thereafter, the data will be permanently deleted in accordance with our Privacy Policy, unless a longer retention period is legally required.

Credits and Usage Limits

The Service may include usage limits or credits based on your subscription plan ("Credits"). Credits are non-transferable, have no cash value, and expire as described in your subscription plan. We will provide at least 30 days' notice before Credits expire.

Disclaimer of Warranties

THE SERVICE IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF PERFORMANCE.
We do not guarantee that:

The Service will be secure, continuously available, or operate without interruption at any specific time or location.
Any defects or errors in the Service will be corrected.
The Service is free from viruses or other potentially harmful components.
The results obtained from using the Service will satisfy your specific requirements.

Regarding AI-Generated Content

Please note that content generated by artificial intelligence is provided purely for informational purposes. Such content may be incomplete, inaccurate, or outdated. You must independently verify any AI-generated information and should not rely on it as definitive.

Limitation of Liability

Teamily AI and its officers, directors, employees, partners, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, goodwill, or other intangible losses. This limitation applies to the maximum extent permitted by applicable law and arises from:

Your use of or inability to access or use the Service.
Any actions or content of a third party on the Service.
Any content obtained from the Service.
Unauthorized access, use, or modification of your transmissions or content.
In all cases, the total liability of Teamily AI to you for any claim related to the Service is limited to the greater of (A) the amount you paid to Teamily AI in the twelve (12) months preceding the claim, or (B) One Hundred Dollars ($100).

Your Indemnification Obligations

You shall indemnify, defend, and hold harmless us, our employees, officers, directors, agents, partners, and licensors, to the fullest extent permitted by applicable law, from and against any and all losses, liabilities, claims, demands, damages, expenses, and costs. Such losses, liabilities, claims, demands, damages, expenses, and costs may result from or arise out of the following:

(a) Your access to and use of the Service, including use by any individual utilizing your account and password;
(b) Your breach of these Terms; or
(c) Any Content you upload or post on the Service.

Service Availability and Geographic Compliance

The availability and functionality of the Service may be subject to limitations in certain geographic locations. These restrictions are implemented for legal, compliance, or business reasons, and we may utilize technical methods to determine your location and enforce them. We do not accept liability for any Service unavailability caused by these geographic restrictions. You bear sole responsibility for ensuring that your access and use of the Service adheres to all applicable local laws and regulations in your jurisdiction.

Amendments

We may change these Terms at any time. For material changes, we will provide at least 30 days' written notice via email, in-app notification, or website posting. Your continued use of the Services after the effective date constitutes acceptance of the amended Terms.

Termination

You may cease using our Services whenever you wish. We retain the right to suspend or end your access to the Services, which may be done with or without prior notification.

Governing Law and Dispute Resolution

These Terms and your utilization of the Services shall be governed by the laws of the State of California, without regard to its conflict of laws principles. For any legal actions not subject to mandatory arbitration, the exclusive venue and jurisdiction for any claim, dispute, or controversy arising from or in connection with these Terms or the Services shall be San Francisco County, California, or the United States District Court for the Northern District of California, and such disputes shall be adjudicated under California law.
To the maximum extent permissible under applicable law, any dispute pertaining to these Terms or the Services shall be resolved through binding arbitration. Any such arbitration shall be administered by the American Arbitration Association ("AAA") pursuant to its applicable rules then in effect. Should the AAA rules conflict in any manner with these Terms, these Terms shall prevail. AAA's forms are available for reference at http://www.adr.org. The arbitrator is required to issue a reasoned written decision detailing the essential findings of fact and conclusions of law upon which the award is based. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
Where the AAA's Consumer Arbitration Rules are applicable, if the arbitrator determines that a party's claim was frivolous or was instituted for an improper purpose, the arbitrator shall assign all associated fees and costs of the arbitration to that party. All disputes must be brought solely in the party's individual capacity, and not as a participant in any class or representative proceeding. You acknowledge and agree that, by accepting these Terms, you are waiving the right to a trial by jury or to participate in a class action. Nothing contained herein shall be deemed to affect any non-waivable statutory rights that may apply to you. To the extent any dispute is determined not to be arbitrable under applicable laws or otherwise, you agree that such dispute shall be resolved exclusively in accordance with these Terms.

No Waiver of Rights

Should we fail to act immediately to enforce any of these Terms, such action or inaction does not constitute a waiver of our rights. We explicitly reserve the right to take action to address any violation of these Terms at any time in the future.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies we publish, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

Severability

If any specific provision within these Terms is determined to be unenforceable, it will be considered severable, and its unenforceability will not affect the validity or enforceability of any other provision.

Contact Us

If you have any questions about these Terms, please contact us at support@teamily.ai.